The information sharing guidelines for promoting safety and wellbeing (ISG) provide a consistent state-wide process for relevant government agencies and contracted non-government agencies to share information where there is a risk to the safety or wellbeing of a child, young person or adult.

Departmental procedure

The Department for Child Protection’s (DCP) ISG procedure and approach to information sharing is outlined in the Information sharing and gathering chapter of its Manual of Practice. It is also summarised in the Information sharing flowchart (PDF, 213.8 KB).

Together with the ISG, these documents support DCP staff and volunteers to:

  • share information and collaborate with others to promote the safety and wellbeing of children, young people, families and carers
  • know when information must be shared, may be shared or should not be shared
  • understand the interconnection between the Children and Young People (Safety) Act 2017 and the ISG and how together, they provide a strong framework for appropriate information sharing
  • understand the process and decision making steps that must be followed when sharing information; and
  • ensure children and young people’s right to safety is paramount in decisions to share information and is not overridden by other considerations such as privacy or confidentiality.