Children and young people in care are entitled to a range of additional support and services.
Rights of children and young people in care
Children and young people who have been placed in out-of-home care have the right to:
- feel good about themselves
- live in a place where they are safe and cared for
- get the help they want or need
- understand and have a say in decisions that affect them.
The charter of rights for children and young people in care outlines more of these rights.
Children and young people in care also receive:
Cultural connections for Aboriginal children
It’s particularly important for Aboriginal children to maintain their cultural and community connections.
Cultural maintenance plans
Each Aboriginal child in care will have a cultural maintenance plan. These help the child or young person establish, reconnect, and maintain connection with family, community, country and culture.
It is the responsibility of the case worker to make sure each child has a cultural maintenance plan.
Youth workers and mentoring services
Metropolitan Aboriginal Youth and Families (MAYFS) is a specialist team of Aboriginal service providers delivering targeted youth work services for Aboriginal young people (aged 10 to 18).
MAYFS services include a mentoring program for young people and programs for small groups of young people to learn about their culture and skills for life.
Entry to these programs is by referral. To access these programs, contact your child's case worker.
The following support teams can help children or young people in care to receive the help they need, act on their behalf or make a complaint.
Children in care should contact their care support team first. This includes:
- residential care workers
- case workers
- school counsellors.
If their concerns are not answered they can also contact the Department for Child Protection on 1800 00 3305 (free call).
Office of the Guardian for Children and Young People
The Office of the Guardian for Children and Young People can also provide additional help and support.
Phone: 8226 8570
Health and Community Services Complaints Commissioner
If you are still unhappy with a decision or services, you or an adult you trust can call the Health and Community Services Complaints Commissioner on 8226 8666 or country 1800 23 2007 (free call).