Volunteers play a key role with the department and are a valuable part of the child protection system.

Volunteers must be aged 18 or older and must undergo a DHS Working with Children Check.

Volunteers must be reliable and available for a reasonable amount of time. This may be weekly, fortnightly or monthly on weekdays and weekends.

Types of volunteer roles

Volunteers are assigned to an office and can take on a range of roles such as:

  • transport – driving a child/ren to family visits, respite care, school or other appointments
  • life story book work – assisting children  to create parts of their life story scrapbooks
  • promotional activities – being involved in promoting the department during Youth Week, Child Protection week and NAIDOC Week
  • recreational activities – helping with, activity days, Christmas parties, theme week events with children/young people and their families
  • Homework support groups

What to expect as a volunteer

As a volunteer you can expect ongoing training, and support.


Volunteer induction occurs over 2 non-consecutive days, and covers:

  • information about the department
  • your rights and responsibilities as a volunteer
  • performance expectations
  • skill-building and self-awareness elements
  • compulsory Child Safe Environments (Through Their Eyes) training

If you have already completed the Child Safe Environments (Through Their Eyes) training, a copy of your certificate can be given to the Volunteer Coordinator.

Volunteer Coordinator

Volunteers are supported by a Volunteer Coordinator who will manage your role and organise appropriate training.

Benefits of volunteering

Benefits include:

  • personal satisfaction and growth
  • helping vulnerable children and  your community
  • social contact with a variety of people
  • extending your skills and experience
  • obtaining a reference
  • developing career options

Become involved in volunteering

To register your interest, contact the volunteer coordinator at your nearest Department for Child Protection location.