Providing our information to all users, regardless of technology or ability, is important to us.

Accessibility means ensuring that our content is easy to find, read and understand for everyone, regardless of their abilities or disabilities.

Adjusting text size or contrast

You can adjust your device to suit your individual needs, such as making text larger (external site) and increasing contrast (external site).

National Relay Service

If you are deaf, or have a hearing or speech impairment, you can use the National Relay Service (external site) to contact us.

On your device

You can also find tools on your computer or mobile device to make your device easier to use:

Document formats

We know there are some areas of our website that need improving. Some of our online content, such as technical documents and historical material, may not be accessible with current technology. Many of our documents are presented as PDFs (Portable Document Format). Most modern browsers will open PDFs. You can download the PDF reader software for free (external site).

We are happy to provide information in an alternative format for those who have trouble viewing these files. If you need any documents that are not accessible, or if you encounter any problems using our website, please contact us.

In your message, let us know:

  • what information you need
  • what webpage it’s on (the URL)
  • what format would help you
  • your name and email address.

Translation services are available

If you need information translated and you reside in South Australia, phone the Telephone Interpreter Service (TIS) on 13 14 50 then ask the interpreter to phone the Department for Child Protection.

Aboriginal Language Interpreting Service

The Aboriginal Language Interpreting Service (ALIS) interpreters speak a range of Aboriginal languages, including:

  • Arrernte (all dialects)
  • Pintupi/Luritja
  • Pitjantjatjara
  • Warlpiri
  • Yankunytjatjara.

Getting more help

Providing our information to all users, including those with a disability, is important to us. If anything on this site is inaccessible to you, or you are experiencing problems accessing content for any reason, please contact us.

Find out more about our plans for improving accessibility and inclusion in our Disability Access and Inclusion Plan.