09/06/2022

As part of our commitment to continuous improvement and working in partnership with our providers, we recently updated the Service Provider Personnel Requirements.

After extensive consultation, DCP and our service providers agreed on a number of improvements to increase recruitment capability while maintaining safeguarding.

Key changes (available on the carer and personnel requirements service provision requirement page include:

New minimum qualification and training requirements including:

  • expanded list of recognised qualifications
  • information on recognition and credit for prior learning
  • training competencies
  • updated minimum qualification requirements.

Updates to the service provider requirements matrix, including:

  • consistency across licensing and contractual requirements
  • inclusion of a new training module, Introduction to child protection system in SA, to provide additional support to personnel with alternative qualifications
  • trauma informed training.