The Department for Child Protection will be hosting a series of procurement and contracting events.

These are to support current Out of Home Care service providers during the implementation of DCPs 2019/2020 Procurement Program and Contract Reform activities.

Sector Briefing 2 (held Friday 5 April 2019) covered:

  • contract reform update
  • contract performance management.

You can download the following documents discussed in the session:

Following Sector Briefing 2, current service providers were invited to provide feedback on the Tier 1 and Tier Key Performance Indicators (KPIs), contained within the Performance Measurement Specification (PMS) presented.

Performance Measurement Specification – Tier 1 KPIs

The Tier 1 KPI consultation process provided the opportunity for 4 individual mechanisms to provide and review feedback:

  • Initial feedback survey 8 April 2019 – 22 April 2019
  • New contract KPI discussion hosted by Child and Family Focus SA on 29 April 2019
  • Additional feedback survey 29 April 2019 – 1 May 2019
  • Sector Briefing 3 presentation of feedback received and DCP resulting action.

Tier 1 KPIs were finalised and approved by the Department for Child Protection on 14 May 2019, and are available for download. Please refer to the Performance Measurement Specification – Tier 1 (PDF, 938.9 KB), for finalised Tier 1 KPIs .

Performance Measurement Specification – Tier 2 KPIs

Tier 2 KPI consultation process is currently in progress (29 April 2019 - 14 July 2019). Please refer to the Draft Performance Measurement Specification – Tier 2 (PDF, 959.9 KB), for Tier 2 KPIs currently being reviewed.


Contract Management Reform