This page was last updated 1 July 2021.

The Department for Child Protection (DCP) is responsible for ensuring contracted services deliver:

  • safe quality care to children and young people, where service, practice and contractual requirements are aligned
  • value for money services
  • improved partnerships through ethical and fair treatment of all participants
  • legislative and statutory compliance
  • probity, transparency and accountability.

This is achievable through monitoring and management mechanisms such as financial and performance reporting and contract management meetings.

Quarterly Reporting requirements

The Service Provider is to demonstrate that the Block Funding has been properly spent, in accordance with the requirements of the NFP Agreement.

The Service Provider must:

  • in accordance with 12.1 of the NFP Agreement, provide acquittals to the Chief Executive that details the receipt and expenditure of the Block Funding and Equal Remuneration Order payments in providing the Funded Service
  • provide DCP with a completed DCP acquittal report within 31 days of each quarters end
  • provide DCP with other financial information in relation to the provision and administration of the Block Funding as is reasonably required by the Chief Executive within 10 business days of a written request to that effect by the Chief Executive.

Annual Reporting requirements

The Service Provider must:

  • in accordance with 12.2 and 12.3 of the NFP Agreement, provide financial statements to the Chief Executive
  • provide DCP with other financial information in relation to the provision and administration of the Funded Service as is reasonably required by the Chief Executive, and must make the financial records relating to the provision of the Funded Services available for inspection by the Chief Executive within 10 business days of a written request to that effect by the Chief Executive.

To demonstrate performance against agreed measurements, targets and benchmarks as required by the service agreement, the Service Provider must:

  • provide DCP with a completed DCP performance measurement report within 31 days of the reporting period end (dependent on KPI Information Reporting Frequency)
  • provide the Service Providers performance data in accordance with the specified KPI Information Reporting Frequency
  • correct any identified data errors and notify their DCP Contract Manager of any non-compliance with the requirements of their contract outside of the regular data collection and assessment period
  • manage and administer the contract performance measurement data and reporting in accordance with the Contract Performance Management Framework and the Performance Management Specification (PDF, 938.9 KB).

The Service Provider must:

  • attend DCP Quarterly Contract Management Meetings
  • attend DCP Contract Management Meetings in the event of a poor performance level triggered
  • attend DCP Contract Management Meetings at other times as reasonably requested by the Chief Executive.

Service providers must utilise the contract management and licensing system (CMLS) to provide acquittal and performance measurement reports.  If CMLS is unavailable or inaccessible, service providers may provide reports using the business continuity templates available below.

The below templates are provided by DCP for business continuity purposes.

Acquittal templates

Acquittal templates by service type are available below:

KPI reporting templates