Tier 1 Key Performance Indicator (KPI) feedback discussion

On Monday 29 April 2019, Child and Family Focus SA (CAFFSA) hosted a meeting to discuss new contract Key Performance Indicators (KPIs) as presented in the Department for Child Protection's Sector Briefing 2.

In this session, DCP presented information on:

  • Procurement and contracting timeline
  • Tier 1 KPI feedback results and next steps
  • Tier 2 KPI feedback period
  • Ongoing engagement and communication techniques
  • Upcoming procurement and contracting events.

You can download the following information as discussed in the session:

Informed by service provider feedback, DCP has published the Performance Measurement Specification reflecting agreed and approved Tier 1 KPIs on the 16 May 2019.

Tier 2 Key Performance Indicator (KPI) feedback discussion

On Wednesday 19 June 2019, Child and Family Focus SA (CAFFSA) hosted a meeting to discuss new contract Key Performance Indicators (KPIs) as presented in the Department for Child Protection's Sector Briefing 2.

In this session, DCP presented information on:

  • Tier 2 KPI interim feedback results as at 14 June 2019
  • Tier 2 KPI next steps
  • Upcoming procurement and contracting events.

You can download the following information as discussed in the session: