Develop a package of information regarding making complaints about child protection matters, including information and complaint forms which are suitable for children and young people.
Charge the screening authority with:
Ensure that every child in care with a culturally and linguistically diverse background has a comprehensive cultural maintenance plan that is regularly reviewed, having regard to the child’s age and placement circumstances.
Undertake a qualitative review of the capacity of the agency’s Multicultural Community Engagement Team (MCET).
Require that the cultural background of children coming into contact with the child protection system be recorded on C3MS, including in the 'life domains' area, for all children in care who have a culturally and linguistically diverse background.
Require child and family assessment and referral network members to provide support for families who are caring for children with disabilities, to enable them to engage with NDIS.
Develop the function in C3MS to require caseworkers to input information when a child enters care, and for those children already in care, as to their potential eligibility for NDIS. This data should be extractable for analysis.
Require the agency to develop attraction and retention strategies specific to building workforce sustainability in regional areas, including the use of financial incentives for staff.
Establish a working group to promote collaborative practice between South Australian, Western Australian and Northern Territory agencies involved in the child protection system in the tri-border region, including working towards a cross-border legislative scheme for child protection across the 3 jurisdictions.
Reform funding and structural arrangements to enable a single agency to oversee the service hub facilities across all communities. This agency should regularly map, in collaboration with the local community, the needs of children and families through an annual local assessment of needs.