Respond to the recommendations in this report as follows
Develop the capacity of the Ombudsman’s Office to respond specifically to child protection complaints.
Amend the Children’s Protection Act 1993:
- to permit and, in appropriate cases, require the sharing of information between prescribed government and non-government agencies that have responsibilities for the health, safety or wellbeing of children where it would promote those issues
- to require prescribed government and non-government agencies to take reasonable steps to coordinate decision making and the delivery of services for children.
Identify key performance indicators on the cultural competency of the agency’s workforce, and regularly review the effect of these recommendations on that competency.
Evaluate the effectiveness of specialist Multicultural Community Engagement Team (MCET) staff working together with front-line practitioners on child protection cases and assess the value of collocating MCET staff in the agency’s offices.
Analyse data collected regarding the cultural background of children coming into contact with the child protection system to determine how to best respond to children at risk in culturally and linguistically diverse communities.
Train agency caseworkers to recognise and respond to the needs of children with disabilities, particularly in accessing and maximising support services offered by NDIS.
Determine and fund demand for specialist disability foster care placements in accordance with the available data about children in care who are eligible for NDIS.
Ensure that every child in care, or who enters care, and who is potentially eligible, applies to participate in the National Disability Insurance Scheme (NDIS). For children already in care, this must occur by 31 March 2017.
Ensure that the agency’s practitioners in regional areas have access to ongoing professional development, through locally delivered training and videoconferencing.